All the facilities and staff were great!! Diego that works the pool bar really cares about the guests and his service. He took the time to get to know our family. We really love the location as well. Anything we needed that was not provided on the resort was in walking distance.
Jean
febbraio 2024
Great location. The staff members were superb. Always welcoming and always ready to help. Rooms were nice and clean. Very easy access to the beach. Quality of food at the buffet was decent. The restaurants were also good.
Chandan
dicembre 2022
Centrally located to night life, good amount of restaurants and shops inside
Peter
aprile 2024
I love how friendly everyone was and how attentive the staff was to even very simple or repetitive questions. The food was GREAT!
Charu
dicembre 2022
I really like the ladies from the Barcy kids clubs, they go above and beyond. I liked the food, really good! I didnt like that there is no snacks bars opened all the time like Barcelo in DR. The restaurants are with reservations they book really fast. The buffet is open from 7-11, then 12-5 and then 6-10p I believe. Drinks are good, big variety, the guys from the lobby bar specially Armando are on point with drinks as well. We got VIP of the day and got to eat at the Royal restaurant! that food was reallyyy good! The menu included Lobster. The ladies from the front desk were ok, they speak all languages but then talking to each other in their language while I was trying to explain, I was just wanting to know if they understood what I explained but I couldnt confirm because they were speaking their language lol but they were nice.
Suheily
settembre 2024
Excellent location. Proximity to the beach and shopping centers. Good all inclusive options including nightly entertainment and several restaurants which were not hard to reserve
Olatoye
dicembre 2022
I loved the location and the beach
Jame
giugno 2024
I loved the location, it was right near everything we did. It was right next to the club we attended, and was walking distance to get to the activities we did. The staff was very nice. Check in was quick and easy, and so was check out. The pool was great, and the swim up bar staff was great.
Tonya
febbraio 2022
great location.food was good.staff excellent.
Spinelli
febbraio 2023
Hotel Location, beach gorgeous close to a lot of things to do. The grounds were well maintained. Staff were pleasant and very supportive. Lots to do there. The best Food was Hibachi and Mexican. The other 2 were just okay.
Angel
novembre 2021